Tips for Finding a Trustworthy Removal Firm
Making the decision about which removal firm to hire to help you relocate isn't an easy choice. There will be some firms that will have all the latest equipment and tools but others that will offer a better price. Learning to pick between equally attractive options is not always easy, but it is important to make a good choice well in advance of when you actually want to move.
A great rule of thumb to go by is to look for a firm that you know is trustworthy and will honour your expectations as a client. Here are some tips you can use to find a trustworthy removal team.
Consider hiring only those companies and firms that have registered licenses and have been authorized by the government to run. Packers and movers require many licenses and legal authorizations to operate with their state, cross state boundaries and to be able to carry and transport heavy loads. Working with only a legit business should be a non-negotiable standard for you. Do not simply take companies at their word; request them to show you a copy of the license. Any firm that is not willing to provide proof of their legitimacy is one you need to be wary of.
Ask everyone you know for recommendations or use a community services listing to browse through the different operators in your area. It is important that you hire a well-known name, preferably someone who has previously been hired by people you know, so that you can get credible references and testimonials. Don't base your impressions on what companies have to say for themselves or the testimonials printed on their websites: you really can't be sure of their veracity. You need to get genuine opinions from real people you can crosscheck with.
Ask the manager or the business owner when you can visit their office. Companies that operate from someone's house using a phone-and-website system really aren't the safest bet. They're usually a one-man outfit and you won't be able to do much if the service is not satisfactory. And if the person on the other end of the conversation refuses to let you come see their offices, simply move on till you find one who does. You should be able to go and see where the removal team operates from and what kind of workplace they maintain.
Ask to spend some time talking to the team. While this might not be the most significant factor for upon which to base a decision, the manner in which people speak about themselves and the work they do often speaks volumes about the quality of the work they provide. A team that is able to communicate well, give you a clear impression of the kind of service that they provide and is willing to answer all your questions patiently and in detail is one that cares about ensuring a good experience and is looking to make a real customer and references, not just a few quick bucks.
Trustworthy companies always offer an insurance cover of some kind on their moving services. This cover might not be a lot and may only cover some basic expenses incurred if anything is to get damaged during the move, but the simple gesture that they want to protect you from monetary harm goes a long way to show that they care about your things a lot more than just any run-of-the-mill moving company. If the company does not offer an insurance cover upfront, ask if they will be willing to do so, and if they refuse, continue looking for one that will.